999 games Privacy Policy — Your Data, Our Responsibility
Last Updated: January 2026
Your privacy is our highest priority. Read this document to find out exactly how we collect, use, and protect your information.
Section 01
What Information We Collect
When you register on the 999 games platform, basic identifying information is collected — including your name, mobile number, date of birth, and address. This information is essential for account verification and safe operation. It is used to accurately verify your age and ensure the security of your account.
For financial transactions, we store your mobile banking number — such as bKash, Nagad, or Rocket. This payment information is used solely to process deposits and withdrawals in BDT and is never shared with any third party for commercial purposes.
While you use the platform, technical details such as your device type, operating system, browser information, IP address, and session duration are automatically recorded. This data helps improve platform performance and identify potential security threats. Your gaming activity, betting history, and time spent on the platform are also collected to help deliver a personalised experience.
Section 02
How Your Information Is Used
The primary purpose of the data we collect is to provide you with a seamless and secure gaming experience. Your information is used for everything from account creation and login verification to processing transactions and sending winnings to your mobile wallet. 999 games never sells your data to advertising companies.
To promote Responsible Gaming, we monitor your gameplay patterns. Automated alerts are triggered in cases of unusual behaviour or excessive time spent on the platform. This monitoring is entirely for your wellbeing, and the data is never used for any commercial purpose.
Your information is used to keep the platform secure — this includes fraud detection, preventing multiple accounts, and reviewing suspicious transactions. Data may also be used to meet legal obligations and submit required reports to regulatory authorities in Bangladesh.
Section 03
Cookies & Tracking Technologies
999 games uses cookies — small data files stored in your browser. These cookies remember your login status, save your language preferences and settings, and save you the hassle of logging in every time. Without cookies, many platform features will not function properly.
We use two types of cookies — essential cookies, which are required to keep the platform running; and analytical cookies, which collect data to help us understand how the platform is used. Analytical data is fully anonymised and cannot be traced back to any individual. You may disable cookies through your browser settings, though this may limit certain features.
We do not use third-party tracking pixels or advertising network cookies. Our tracking is limited strictly to within the platform and is used solely to improve your experience.
Section 04
Data Storage & Security Measures
All your personal information is stored on secure servers protected by advanced encryption technology. Payment details are kept in a specially secured layer that no staff member can access directly. Regular security audits are conducted to identify and eliminate potential vulnerabilities.
Your data is retained for as long as your account remains active. After account closure, certain information may be kept for a defined period as required by law, but will not be used for any active purpose. Once that period has passed, your data is securely deleted.
In the event of a data breach, 999 games will promptly notify affected users and take all necessary steps to minimise harm. Our security team monitors for potential threats around the clock, and immediate action is taken whenever any unusual activity is detected.
Section 05
Your Rights — Access, Correction & Deletion
Every user has full rights over their own information. You can log in to your account at any time to view and manage your stored data. To update your name, address, or mobile number, please contact our support team — your information will be updated following identity verification.
You have the right to request deletion of your account and associated data. However, certain information may need to be retained for a specified period due to legal or financial obligations. In such cases, we will inform you in full and clearly state how long the data will be kept.
Our policy on sharing data with third parties is strict. Only the information necessary for payment processing is shared with mobile banking operators, and all such partnerships are conducted in accordance with applicable laws in Bangladesh. Information is not disclosed to any government authority without a legal order.
Section 06
Policy Updates & How to Contact Us
999 games reserves the right to update this Privacy Policy, in part or in full, at any time. A notice will be posted on the platform before any changes take effect, and the "Last Updated" date at the top of the page will be revised accordingly. For significant changes, a notification may be sent to your registered mobile number.
Continued use of the platform after any changes are made will be considered acceptance of the updated policy. We recommend checking this page regularly. For any questions regarding our Privacy Policy, please contact our support team at support@999games.ws.
Our FAQ section also contains answers to common privacy-related questions. 999 games is fully committed to protecting your data and complies with all applicable data protection laws in Bangladesh.
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